Misunderstanding the resent law that was passed:“Surprise billing” is an The physician had the options of (2) codesĩ922 and chose the lesser code of 99202. The physician, or another physician of the same specialty who belongs to the same A new patient is one who has not received any professional services from Long span of time since her last visit which required her chart to be updatedĪs it had been over 3 years since her last appointment. ******** has been seen previously at ********** ENT, however there had been a Atrium Health Wake Forestīaptist is committed in providing quality patient care in a caring andĬompassionate manner and value our commitment to quality customer service. Provide optimum patient satisfaction to our patients. You for your inquiry regarding ******* ********’s account related to her Again, this was never explained to me at the time of my making the appointment or the actual Dr. My desire is to have the balance of $97.47 waived as this is what I would term "surprise" billing that has been outlawed. Every person I spoke to claimed they had no authority to change this code and kept passing me back to general billing. Several attempts were made to change this charge to no avail. I explained that I was an established patient and more importantly, I was NEVER told that I would be billed as a new patient when I made the appointment. for 3 years and 1 month" that I was being billed as a new patient. When I received the bill there was a $205 charge for being a "new patient." I called the billing number and spoke to a representative who said it was because I had "not seen the Dr. I paid $100 upfront as my share of the visit. I have been going to this practice for close to- if not over- 10 years. On 6/13/23 I went to have ear wax removed.
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